Privacy Policy

Last updated: 26/01/2026

Sales Ready (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use www.salesready.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Sales Ready
Website: www.salesready.co.uk
Email: hello@salesready.co.uk

For the purposes of data protection law, Sales Ready is the data controller.

We may collect and process the following data:

• Name
   
• Email address
   
• Telephone number
   
• Company name
   
• Message content (including complaints or feedback)
   
• Any additional information you choose to provide via forms, emails, or messages
   

• IP address
   
• Browser type and version
   
• Device information
   
• Pages visited and time spent on the website
   
• Referring website
   

This data is collected using cookies and analytics tools (see Section 8).

We use your personal data to:

• Respond to enquiries and contact requests
   
• Handle complaints, feedback, or concerns
   
• Provide information about our services
   
• Improve our website and user experience
   
• Maintain website security
   
• Comply with legal and regulatory obligations
   

We will never sell your data to third parties.

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have given clear permission (e.g. submitting a form)
   
• Legitimate interests – to operate and improve our business and website
   
• Legal obligation – where required by law
   
• Contractual necessity – where data is needed to provide services you request
   

If you submit a complaint, we will only use the information provided to:

• Investigate the issue
   
• Communicate with you about the complaint
   
• Keep appropriate records
   

We ask that you do not submit unnecessary sensitive personal data (such as medical information) unless it is essential.

Complaint records are kept securely and only for as long as necessary.

• Data is stored securely using appropriate technical and organisational measures
   
• Access is limited to authorised persons only
   
• We use secure servers and encrypted connections where appropriate
   

We retain personal data only for as long as necessary to fulfil its purpose or meet legal requirements.

We may share your data only with:

• Trusted service providers (e.g. website hosting, email services, analytics)
   
• Professional advisers (e.g. legal or compliance advisers)
   
• Authorities where legally required
   

All third parties are required to respect data protection laws.

Salesready.co.uk uses cookies to:

• Understand how visitors use the site
   
• Improve performance and usability
   

You can control or disable cookies through your browser settings.
For more information, see our Cookie Policy (if/when added).

You have the right to:

• Access your personal data
   
• Request correction of inaccurate data
   
• Request erasure (“right to be forgotten”)
   
• Restrict processing
   
• Object to processing
   
• Request data portability
   

To exercise your rights, contact: hello@salesready.co.uk

If you are unhappy with how we handle your data, please contact us first so we can resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Telephone: 0303 123 1113